Organisations urged to protect customer data more diligently after hacking spike

 

Cyber experts are calling for medical organisations to be as fanatic as banks in protecting customer’s data. It follows an attack on St Vincent’s Health with millions of personal medical records targeted.

Cybersecurity in Australia: A Call for Greater Data Protection

In today’s digital age, data has become an invaluable asset. As a result, organisations around the world are grappling with the challenge of protecting this data, particularly customer data, from the ever-increasing threat of cyberattacks. This issue has been brought to the fore in Australia, where a recent spike in hacking incidents has led to calls for companies to be more diligent in protecting customer data.

Cyber experts are now urging medical organisations to take a leaf out of the banking sector’s book and be as fanatic about protecting customer’s data. This follows a significant attack on St Vincent’s Health, one of Australia’s leading healthcare providers, where millions of personal medical records were targeted, highlighting the vulnerability of customer data in the healthcare sector.

Australia has not been complacent about these threats. The federal government recently released the 2023-2030 cybersecurity strategy, focusing on protecting households and small businesses. However, the recent surge in cyber attacks, especially on health organisations, indicates that there is still much work to be done.

The Australian public has also expressed their concern over data privacy. Nine in ten Australians are concerned about organisations sending customers’ information overseas, indicating a high level of public awareness and concern about data breaches.

In response to these concerns, several measures have been taken to improve data security in Australia. In 2022, the Albanese government passed a bill increasing penalties for companies that fail to protect customer data. Furthermore, Australian software giant Atlassian has urged its customers to take ‘immediate action’ to protect against potential data loss due to critical-rated vulnerabilities.

Looking ahead, it seems clear that data protection will continue to be a significant focus in Australia. The Tech Council of Australia has expressed support for key measures in privacy review and urged the government to consult with the industry on proposed legislation. Moreover, the Attorney general has promised a ‘whole range’ of modernisations of the Privacy Act to follow new customer data protection laws.

In conclusion, while the rise in cyberattacks is concerning, it is reassuring to see that both the public and private sectors in Australia are taking significant steps to address this issue. As technology continues to evolve, so too must our strategies for protecting customer data, ensuring that we stay one step ahead of potential threats.

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